Yakka definitely care.
I started out in the industry at a maintenance company, and I realised quickly it wasn’t the place for me. The way they were working just didn’t seem right, pretty shonky and not much care was taken. I knew I didn’t want to end up like that so started looking elsewhere. I heard that a family friend of ours had their house renovated by Yakka Build and said they were awesome builders. I called Yakka and they decided to give me a go.
As soon as I got started with Yakka I could tell that it was the place for me, they really care about what they’re doing. It’s interesting as whenever I talk to other tradies and my friends in the building industry, they’re always so surprised at how we do things. So many times my friends have said “Wow you really do that?”, and to me it’s so normal and how things should be, but it definitely seems like there are other companies out there that cut corners and don’t share the same values.
I really respect the way that Steve and Andy do things, they take pride in what they do and want to give the best service they can. It’s not that common for things to go wrong, but if that ever happens their standards are to take it down and rebuild it properly. They’ll even do this at their own cost, because for them there’s no compromising, it has to be done right.
They’re really fair and reasonable when it comes to value too, there’s no overcharging or adding extras – they just want a good honest project. And I can tell it’s been like this since Yakka Build first started, as we get a lot of return business and recommendations.
I’ve recommended friends to work with us too, because I know they’ll get what they want. There are cheaper companies out there, but people always go with us because they have that peace of mind. They know we’ll show up, they can talk to us easily when they need to ask questions, and they know that if there’s a problem, we’ll fix it.
The Yakka guys have shared a lot of their experience and wisdom with me over the years, and this is one thing I’ve taken onboard and started passing on to other apprentices myself… I really enjoy teaching and feel it’s my strong suit, sharing the knowledge and work ethic. I try not to criticise too hard when something goes wrong, and instead focus on how we do it and the reasons why.
There’s that saying about working smarter not harder. I like to work smart AND hard. It’s that combo of discipline and consistency. I’m into CrossFit and I see a lot of parallels with building. I’m a bit unconventional in that I really enjoy the start of a project. We call it “getting it out of the ground” – the concrete and foundations – it’s hard but there’s so much satisfaction in the process. It feels like you’re creating something from nothing, and you can see the results pay off from your discipline and hard work.